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Director of Communications and Marketing

Job Summary

The Housing Authority of the City of Austin (HACA) is looking for a dynamic, experienced Director of Communications & Marketing to join our high-performing organization! This position reports to the Chief Operating Officer, works closely with the CEO and executive staff, and is responsible for developing and guiding the strategy for all communications, website, social media and public relations messages and collateral to consistently articulate HACA’s mission. HACA is kicking off an exciting multi-year strategic plan, and this position will play a pivotal role in elevating powerful resident stories and agency achievements. The Director of Communications & Marketing supervises the Communications & Marketing Specialist. The employee is required to perform the specific duties listed below.

Employment Type:

Full Time

Division:

Executive-COO

Employer:

Housing Authority of The City of Austin

Essential Duties and responsibilities

  • Strategic Communications Leadership: Develop and implement a robust communications strategy that aligns with HACA’s mission, goals, and values.
  • Media Relations and Public Engagement: Serve as the primary media contact; build and maintain strong relationships with media outlets, respond to inquiries, and coordinate press events. Proactively pitch stories that highlight HACA’s programs and successes.
  • Brand and Messaging Oversight: Ensure consistency in branding, tone, and messaging across all communications channels, including digital, print, and social media platforms.
  • Content Creation and Storytelling: Lead the development of impactful content, including newsletters, press releases, reports, website updates, and social media posts, to effectively communicate HACA’s mission and initiatives.
  • Community Engagement and Stakeholder Relations: Build and nurture relationships with community organizations, residents, stakeholders, and partners to amplify HACA’s programs and initiatives.
  • Crisis Communication: Develop and execute crisis communication plans to ensure timely, transparent, and accurate dissemination of information during emergencies or sensitive situations.
  • Team Management: Lead, mentor, and manage a communications team, including staff and external consultants, fostering a collaborative and results-oriented environment.

Knowledge, Skills and Abilities

  • Master’s degree from a four-year college or university and two to four years of experience
  • Progressive background in video production, graphic design, photography, and multimedia
  • Knowledge of affordable housing, community development, or public service sectors is highly desirable.
  • Strong understanding of social media trends and analytics.
  • Experience in video production and editing tools is an asset.
  • Bilingual proficiency (English and Spanish) is a plus.

Required Education

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field from a four-year college or university; AND
  • At least four years of professional experience in communications, public relations, or a related field,
  • Equivalent combination of education and experience.
  • Exceptional writing, editing, and public speaking skills, with a strong portfolio of professional work.
  • Proficiency in digital communications, including social media strategy, content management systems, and analytics tools.
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Demonstrated ability to develop and implement successful marketing campaigns.

How to Apply

To apply, follow the instructions in the link below.

We will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver’s License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER

Apply now